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Retail Mock Interview

Question 21 of 30 for our Retail Mock Interview

Retail was updated by on March 23rd, 2021. Learn more here.

Question 21 of 30

What do you like least about working in retail?

"In retail, as you know, a lot of personalities come through the store in a day. I do not particularly enjoy rude customers who speak down to me because I am a sales rep. I genuinely want to help my customers! When I do have a rude customer, I continue being my nice and helpful self. They usually come around."

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How to Answer: What do you like least about working in retail?

Advice and answer examples written specifically for a Retail job interview.

  • 21. What do you like least about working in retail?

      How to Answer

      The interviewer would like to know the areas of retail employment that do not interest you so much. When giving your reply, avoid complaining about parts of the job; instead, discuss what you do to make the best of an unpleasant situation. You also do not want to seem nit-picky or like a complainer who plays the 'woe is me' card. Choose an example that is relatable yet not too serious that it becomes a deal-breaker for hiring you.

      Written by Rachelle Enns on February 16th, 2021

      Entry Level

      "I think that the part about retail that I would enjoy the least is dealing with a customer dispute. I know that with some training, I will be great with this kind of the task. However, right now, the thought is a bit intimidating because I am so new to my career. I am confident in my ability to pick this up quickly, though."

      Written by Rachelle Enns on February 16th, 2021

      Answer Example

      "In retail, as you know, a lot of personalities come through the store in a day. I do not particularly enjoy rude customers who speak down to me because I am a sales rep. I genuinely want to help my customers! When I do have a rude customer, I continue being my nice and helpful self. They usually come around."

      Written by Rachelle Enns on February 16th, 2021

      Experienced

      "What I like least about being a manager in retail is the high turnover of staff. Not necessarily because people are quitting but because they leave to return to University or retail just isn't in their long-term career plans. To combat this a bit, this year, I have started screening my candidates better and choosing people that I know will stay for at least 1-2 years. My new interviewing methodology has been working quite well, and I have increased our employee retention rate by 35% this year."

      Written by Rachelle Enns on February 16th, 2021

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "Dealing with a customer dispute and an angry customer. But I am sure I will

      be trained to handle situations like this and a policy to follow.

      I also have previous experiences to use."

      Rachelle's Feedback

      These are the 'not-so-wonderful' aspects of retail, for sure. To flip your response into a positive, it would be great to add some detail regarding how you cope or best manage these situations.