Any time that your interviewer is asking a communication related question, they are ultimately testing your ability to communicate properly with different people in different situations while on the job. As a Ramp Agent Supervisor, your ability to connect with both your staff and other leaders throughout the airline is paramount. How you answer this question can be tricky because ultimately, your interviewer wants to hear that your preferred method of communication is face to face contact, but they'll also want to hear that you have the skills and abilities to communicate by any means necessary on the job. As you answer, give specific experience you have in communicating using all methods, and explain why each method was necessary, given the situation.