What are some of the most important factors to consider when prioritizing product development work?
Principal product managers work to develop product roadmaps and prioritization of specific features for their products. The interviewer asks this question to gain insight into a candidate's thought process during this function of the product manager role.
Remember to demonstrate that you understand the importance of the criteria you describe relative to the situation. For example, the marketing needs of an internal operations product may not be as important as the prioritization of marketing-related features of a customer-facing sales feature.
"There are several factors to consider when prioritizing product development work. This is a crucial aspect of a product manager's role that requires experience, skill, and situational awareness.
Per the Kano Model, I consider the impact of feature sets on customer delight and product function. For example, a particularly exciting feature that is not available in any competitor product is likely to cause a significant jump in usage and satisfaction.
The performance of the solution can be an equally important factor to consider. Customers respond poorly when features are slow or too complex to use. Therefore, it is important to balance new features with the technology to support them properly. Additionally, teams often need to prioritize the user interaction design features necessary to make their products easy to use.
Also, it is important to understand the market and the features that are expected by the personas within the customer community. A product can fail if the basic features are sacrificed for other complex functionality. It is typically a good strategy to ensure that all basic needs are met well before expanding.
Finally, some features are necessary to keep a product going. This could include technical debt work, customer support features, operations features, marketing features, etc.
All of the areas described above are important to consider when prioritizing work. The relative importance of each depends on the history of the product, the strategic plan, the competition, and the technology available. The right answer depends on the situation and relies on a product manager's ability to accurately define the value stream and the cost of delay for the features that are not a top priority."
Unlock all 30 Principal Product Manager questions
Prepare for strategic questioning that evaluates executive-level product leadership and vision.
Get Started