"Throughout my career, I have found that the most important thing about leading a team and myself during change is being educated on why the change is important. As an NHS team leader, I will always communicate the change to staff clearly and explain why we need to make it. I would always listen to my team's concerns before we begin making the change and check in with them frequently during the implementation to see how things are going. Once I know what the concerns are regarding the changes, I brainstorm with the staff on how to improve the changes."