IT Support Mock Interview
Master 25 IT Support interview questions covering troubleshooting, customer service, and technical scenarios.
Question 9 of 25
Can you define RAM and ROM and discuss how they differ from each other?
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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
This is a follow-up question, resulting from an answer you provided to a previous question about a computer's components. Any time you provide an interviewer with an answer, you should anticipate follow-up questions. You can use this to your advantage by providing answers which encourage follow-up questions and move the interview in a direction in which you are comfortable discussing.
William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"RAM stands for random access memory and is used to store data which is only needed temporarily. ROM stands for read-only memory. ROM is permanent and is used by the computer to store the information it needs to operate, such as the BIOS. RAM can be expanded to accommodate additional data and help the computer perform better. ROM is populated by the manufacturer and cannot be altered except when its contents are upgraded."
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A RAM is a Random Access Memory meaning it temporarily stores data in a computer and requires power to hold data. A ROM is Read-Only Memory meaning its function is to only read data, for example on a BIOS but it doesn't require power to hold data. RAM can be expanded easily to improve the performance of a computer. A ROM is the memory installed by manufacturers and isn't recommended to modify.
Chad's Feedback
Good answer! Your definitions are accurate, and you clearly explain the main differences between random access memory and read-only memory.
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