As a manager, how do you evaluate the performance of your staff members?

As a Food Service Manager, you must be aware of the performance of your team members. One under-performing staff member can drag down the entire group, so you must address any issues right away. Talk to the interviewer about the framework you use to remain aware of each team members' performance levels.

"In a highly transactional industry such as food service, I understand the importance of knowing how each staff member is performing. In my current role, I've created targets for each associate related to their speed of work and customer feedback. I run a weekly and monthly log of performance activities to ensure every member is performing equally. If anyone is falling short, we are quick to have a meeting to get back on track and evaluate what the barrier to success is. I would enjoy implementing a performance tracking method such as this one, should I be hired as your Food Service Manager."