Flight Attendant Mock Interview

Practice 37 Flight Attendant interview questions covering safety scenarios, customer service, and teamwork.

Question 8 of 37

Why do you want to work for this airline?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I've heard a lot of good things about this airline. I really like the way the company treats its employees. For example, I think it's great how the company will stand up for employees if a customer gets way out of line because sometimes customers will take advantage of a company's generosity, which really just encourages bad behavior from all the customers. It also shows me that the company is great at diplomatically handling confrontational situations, which is a skill that I'm really interested in building. And on top of that, this airline travels to all the places that I want to go, as well as others that I haven't been to yet."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

With many airlines to choose from, your interviewer will be looking to hear why you have a passion and commitment to their airline. This is where it is very helpful to have conducted some research on the company prior to your interview. To really sell your interviewer on your passion and commitment to this job, try to match your own personal goals and values with that of the airline.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I have a particular interest in your airline because of your strong reputation in the industry and the dedication you have to positive customer experiences. I have flown your airline as a first choice for the past 5 years and have not been disappointed in the quality service delivered. I'd love to be a part of that."

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Anonymous Answer

American Airlines is my dream airline, they are the biggest and the best, and I've always believed in shooting for the stars. I also love their cultural diversity and treating others with respect, but what is near and dear to my heart is their dedication to the American Airlines cadet program that encourages young girls and boys in the scouts to pursue pilot careers. Overall I love that AA is on the cutting edge of technology because great is what I'm going for!

Rachelle's Feedback

Fantastic response! Any interviewer should appreciate your energy. Your answer also shows the depth of research you have committed to.

Anonymous Answer

I flew this airline for many years before flying your aircraft as a flight attendant and have come to appreciate how much your values and mine are aligned. It is an airline that I am proud to say I represent.

Cindy's Feedback

Nice! Your respect is very clear!

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37Flight Attendant Interview Questions & Answers

1.When did you realize you wanted to become a flight attendant?

2.Do you get motion sickness?

3.Do you enjoy traveling? Tell me about your favorite destination and one destination that is on your bucket list.

4.How tolerable are you of people?

5.Why do you think passengers take their frustration out on the cabin crew, even though the crew is trying to help them?

6.What would you do if you saw one of your colleagues deliberately being rude to a passenger?

7.How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

8.Why do you want to work for this airline?

9.Tell me what you know about our airline.

10.Have you ever had a stranger yell at you before? How did you handle the situation?

11.What type of emergency training have you completed?

12.What are your compensation expectations?

13.Do you have a current passport?

14.How would you rate your people skills?

15.If you were asked to take a flight across country and back unexpectedly, how would you handle this?

16.If a passenger got violently ill during a flight, how would you handle this situation?

17.If you had a passenger who couldn't keep calm due to anxiety of a plane crash, how would you calm them down?

18.How long do you see yourself as a flight attendant?

19.Describe a situation when you were able to have a positive influence on the actions of others.

20.Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?

21.Have you ever been on a team where someone was not pulling their own weight? How did you handle it?

22.Give me an example of a time that you went above and beyond the call of duty at work.

23.How would you handle a situation in which a passenger keeps breaking basic flight rules, such as wearing their seat belt?

24.How do you feel about the dress code and professional standards?

25.What do you think the flight attendant's primary responsibility is as a crew member?

26.If you were in an unknown city, what would you do to find a restaurant?

27.At your current job, what are you most proud of?

28.Are you okay with being on a long layover?

29.Where would you like this career to take you?

30.Tell me about yourself.

31.How do you believe your coworkers would describe you?

32.Are you applying for any other jobs?

33.What is your availability?

34.Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

35.Think about a difficult boss, professor, or other person you've worked with. What made them difficult? How did you successfully interact with this person?

Flight Attendant Mock Interview

Why do you want to work for this airline?

37Flight Attendant Interview Questions & Answers

1.When did you realize you wanted to become a flight attendant?

2.Do you get motion sickness?

3.Do you enjoy traveling? Tell me about your favorite destination and one destination that is on your bucket list.

4.How tolerable are you of people?

5.Why do you think passengers take their frustration out on the cabin crew, even though the crew is trying to help them?

6.What would you do if you saw one of your colleagues deliberately being rude to a passenger?

7.How would you handle a situation where one passenger complained about the passenger next to him for snoring too loudly?

8.Why do you want to work for this airline?

9.Tell me what you know about our airline.

10.Have you ever had a stranger yell at you before? How did you handle the situation?

11.What type of emergency training have you completed?

12.What are your compensation expectations?

13.Do you have a current passport?

14.How would you rate your people skills?

15.If you were asked to take a flight across country and back unexpectedly, how would you handle this?

16.If a passenger got violently ill during a flight, how would you handle this situation?

17.If you had a passenger who couldn't keep calm due to anxiety of a plane crash, how would you calm them down?

18.How long do you see yourself as a flight attendant?

19.Describe a situation when you were able to have a positive influence on the actions of others.

20.Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?

21.Have you ever been on a team where someone was not pulling their own weight? How did you handle it?

22.Give me an example of a time that you went above and beyond the call of duty at work.

23.How would you handle a situation in which a passenger keeps breaking basic flight rules, such as wearing their seat belt?

24.How do you feel about the dress code and professional standards?

25.What do you think the flight attendant's primary responsibility is as a crew member?

26.If you were in an unknown city, what would you do to find a restaurant?

27.At your current job, what are you most proud of?

28.Are you okay with being on a long layover?

29.Where would you like this career to take you?

30.Tell me about yourself.

31.How do you believe your coworkers would describe you?

32.Are you applying for any other jobs?

33.What is your availability?

34.Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

35.Think about a difficult boss, professor, or other person you've worked with. What made them difficult? How did you successfully interact with this person?

36.Why are you the best candidate for us?

37.Would you consider yourself a creative person?