How tolerable are you of people?
"I'm naturally a very tolerant person to begin with. Over the course of my career, I've learned to tolerate other people's negativity even when I might be tired or emotionally drained. I recognize when I might be in that kind of state and I use some stress management techniques to make sure that my positive attitude and friendly demeanor doesn't waver."
As a flight attendant you will often be in tight quarters with people who are rude, panicky, loud, and belligerent. Assure the interviewer that you are able to be tolerant of all types of people, no matter the situation that you are in. If you have direct experience in customer service and working with rude or belligerent people, be sure to talk about how you handled that experience with ease.
"I have worked in customer service related positions for many years and think I have just about seen it all. I have developed a thick skin and am able to tolerate even the rudest of people. That thick skin would prove to be essential in a flight attendant role, as I know that travelers are often experiencing the highest of highs or the lowest of lows."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Very! I've raised 3 girls (tweens being the biggest challenge) and my sister and I took care of our ailing parents.
Cindy's Feedback
Ok, good start. Are there qualities that you learned through these personal experiences that helped you become a tolerant person on the job?
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