"I'm a firm believer that my role is never to simply be a lecturer when training staff because I know that method just isn't effective in ensuring that employees actually take what they learn to their jobs. When I am conducting training in an in-person setting, I have several ways that I like to keep training fun and engaging. I never hesitate to tell stories because they help to relate the information to everyday life. If it works well for the particular training, I also like to incorporate games and participation from all of the learners. Of course, using visual aids is always important, as is allowing sufficient break times for people to stand up, stretch, and give their minds a break. I like to apply a lot of these same principles to online training courses that I develop. Using quizzes or quick tests to ensure retention of information helps keep learners engaged. Interactive training modules where learners have to manipulate things on their screen also helps make things fun and interesting during training, and I never hesitate to use these methods."
