How to Answer: How would you handle a staff member, who was clearly under performing?
Advice and answer examples written specifically for an Art Director job interview.
27. How would you handle a staff member, who was clearly under performing?
How to Answer
The interviewer wants to know the methods you use when an employee is not meeting performance standards. In your response, share your approach, tools, and evaluation efforts. If possible, provide a relevant example to support your response.
Written by Ronda Barnes on November 12th, 2021
1st Answer Example
"A graphic designer who worked for me was not meeting his goals and submitting very low-quality work. After a few incidents, I had a conversation with him and asked him what the issue was. It turns out that he was having medical issues, and he was scared of telling me because he thought that I would replace him. I told him to take a few weeks off and come back when he felt up for it. When he did come back, he performed well and turned in all projects on time. We still work together on major projects."
Written by Ronda Barnes on November 12th, 2021
2nd Answer Example
"I had an employee who was not meeting the performance standards that were set. After talking to her, I learned that she had not received the proper training to carry out her duties. I immediately had her scheduled for training and continued to evaluate her performance. I saw a drastic improvement almost right away."
Written by Ronda Barnes on November 12th, 2021