What is a difficult situation you have had to face and how did you tackle it?
The interviewers are looking for how you navigate situations when you are faced with obstacles. When considering examples to use in your response, be sure to make it easy for your interviewers to picture such a situation as an Airline Steward. Use an example in which you show how you've grown as an employee.
"In one of my previous positions, I had a significant amount of work that required my attention in a lot of areas. I had a difficult time keeping up with the increasing workload even though I was working nights and weekends to get it all done. While I wanted to try to figure out how to make this work on my own, I knew that I could improve far more quickly if I sought out advice from senior colleagues. I asked them what suggestions they had, listened to how they navigated similar challenges, and even shadowed them to see how it played out in action. I was able to take the strategies I'd learned from them and significantly improve how I balanced my workload. As a result, I had more time and capacity to expand upon the work and get creative with my role."