When you enter a new position, you will have questions about systems, processes, and expectations. Lack of answers and support can make you feel like you aren't succeeding in your new role, and it can be very frustrating.
Be prepared to ask the interviewer for an overview of their new-hire training and onboarding experience. A great employer will have systems in place for proper remote onboarding and new hire support.
Support for remote employees should span past a solid onboarding and initial training period. Look for a precise answer that includes support related to learning your role, growing in your position, and developing healthy work habits and relationships. Proper supports should also come in the form of the tech and tools you will need to succeed.
If your team members and leaders live far away from you, it must be clear that you can still access them when you need assistance. Look for evidence that the hiring company has invested in genuine efforts to ensure everyone's success.
Supports could include regular group meetings, pre-scheduled 1:1 meetings, consistent company updates, full access to cloud-based databases, and tools such as Salesforce, Zoom, Slack, and other productivity platforms.
