Waitrose Mock Interview
Practice 40 Waitrose interview questions covering customer service excellence, product knowledge, and the John Lewis Partnership values.
Question 18 of 40
Tell me about a time when you made a suggestion requesting change in an organization.
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. Talk to the interviewer about a time when you were able to suggest a change in the workplace. If the organization implemented the change, describe the results from that change.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. I created a presentation and gave it to my manager, who took it to upper management. The changes were implemented, and the company saved 15,000 in the first month. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change."
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. We were having some problems with theft because of it. I suggested we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. If you have suggested change in another area of your life, use that example in your response.
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