How do you respond to feedback?
Your interviewer asks this question as a means of gauging your emotional intelligence, your drive as a professional, and your level of experience. Someone who is guided by the sentiment that no news is good news prefers to cruise along at the status quo, while meeting the bare minimum of their job requirements. While someone who proactively seeks out feedback aims to overachieve, constantly improve, and is focused on their development as a professional.
Vanguard has several value propositions advertised on its careers site as part of its recruitment efforts. "We want to hire people who are coachable and open to feedback. Leaders will give you the right tools and meaningful feedback to develop you as a crew member. The team will track your progress and effectiveness to help you hone your work and continue growing. You'll have access to content designed to develop your leadership skills. This will include quick online learning sessions and classroom experiences focusing on key skills you'll need to succeed, such as feedback and accountability. " Expressing that this appealed to you and motivated you to pursue this opportunity will help frame you as their target talent.
"I always respond to feedback with gratitude and appreciation. Most of the feedback I receive is solicited. I'm always requesting it, and have a sense of when I should ask for it. When I receive unsolicited feedback, even when the messaging behind it may have been clouded with the emotions of the person delivering it, I express gratitude. Any chance to learn and grow, I'll take it."
