"In my years as a project manager, I've worked with a multitude of personalities. I believe I've developed a way to relate with co-workers, regardless of their background and expertise. For example, I don't have any coding experience, but I can talk to programmers from a product delivery point of view. In every process, there are always checks and balances, and that's where I come in. I would explain to my co-worker how I found the error, ask them if we could replicate it, and work with them on assessing the impact the error would have. This way, they feel that I'm on their side, and that I'm working toward the same goals as they are."