Panda Express Mock Interview
Practice 31 Panda Express interview questions covering guest service, food safety, and fast-paced kitchen operations.
Question 2 of 31
At Panda Express we put a great deal of value on customer service. How would you describe your customer service skills?
How to Answer
Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Your customer service standards are one of the reasons I was so attracted to your company. I am highly trained in hospitality and am a very attentive individual. When you call my references, they will attest to my great customer service skills."
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Anonymous Answer
I've had many years of customer service. Starting with my first job at Burger King in 1987. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.
Amanda's Feedback
Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. Do you respond to each customer with professionalism and patience? Are you resourceful when it comes to resolving customer issues? Do you practice active listening and clear communication to understand and meet customer needs?
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Prepare for questions about hospitality, teamwork, and high-volume restaurant environments.
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