How do you react in the face of failure? For instance, when you lose a client or a significant deal falls through?
Many Commercial Brokers earn money based on commission, which means that losing a client, or a prominent real estate deal, can be extra painful when it happens. The interviewer would like to know how you react when it comes to significant setbacks. Everyone handles stress and disappointment differently, but it's vital that you show the interviewer your ability to pick yourself back up and try again. Point out how your setbacks do not affect others in your office, and that any losses you face fuel you to work harder next time.
"I am an internally competitive person by nature, and thus, I look inward when a setback occurs at work. I become internally frustrated when my goal fails, or a perceived 'done deal' falls through. It's important to me that I do not let my emotions around these setbacks impact my coworkers. When situations like this occur, I will go through a mental rundown of what I could have done differently. It can certainly be emotionally taxing, but I also learn a ton from processing these mistakes."
"Setbacks can be trying, but I have to learn how to lose before I can learn how to win. While I never enjoy a setback, I use them as a stepping off point to something even better."
