"When we spoke earlier, you mentioned that you want to improve patient access and overall patient satisfaction scores. In an administrative leadership role like this at Loma Linda University Medical Center, my first goal would be to orient and understand every clinical process in the department. I would do this by working closely with current nursing, physician, and administrative leaders in the department. Once I understand the current process, I can begin working on process improvements."

When you start a new position, it is essential to set a goal to make a positive impact quickly after being hired. Tell the interviewer your impact goal should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the role, and your research on the job before your interview will help you here.