Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in a stern tone rather than a positive one as it was intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication regularly to avoid a similar situation from happening again."

"We recently had a missing link in communications to one of our vendors, who we signed on to provide a large service. They were not aware of a change in the agreement, which cost the company wasted time, resources, and money. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."

Remember to describe what you did to resolve the situation. This might include making verbal agreements for implementing formal process changes.