Practice 31 Hilton Worldwide interview questions covering guest service, brand standards, and hospitality excellence.
Question 26 of 31
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
The interviewer would like to know that you can successfully motivate others without it coming across as condescending. For this question, use a scenario when your encouragement was well received and resulted in a positive change or outcome. Be confident and energetic as you share, knowing that you have the skills needed to be an affirming force for the company.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"Our business development lead was stressing out last month because she was only 88% to quota with just two days left in the month. I sat with her after work, and we brainstormed some great ideas to implement for quick results. She ended up closing the month at 104% and had an amazing ramp up to the next month. I believe that encouragement can come in many forms. In this instance, she just needed someone to bounce ideas off of!"

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Written by James McMechan
31 Questions & Answers • Hilton Worldwide

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