How do you handle situations when the needs of the business conflict with the direction of a technology team?

Remember to use an example that demonstrates the execution of a strategy that adds value for all of the parties involved in the situation. Coinbase interviewers appreciate candidates that can solve issues on behalf of their business while also rewarding their engineering or support teams in some way.

"I worked with a business that was a customer-facing and fast-paced 24x7 operations organization. It was difficult to find time for small maintenance updates, and scheduling large upgrades was a challenge. I worked with the management across each operating team to determine the best possible windows to make changes and train their staff. I developed a custom rollout strategy for large initiatives and a standing maintenance window for smaller deployments. This often meant that my team and I were working overnight or during weekends, but our flexible attitude and commitment to customer service were greatly appreciated. Additionally, I ensured that the members of my team were rewarded with time off for their hard work to meet the needs of the business."