Looking at our products and services, what do you think we do better at Coinbase than any of our competitors?
Coinbase is an industry leader among crypto platforms, so you should have no problem coming up with at least two or three concrete things that Coinbase does better than anyone else in the industry. Before your interview, think about what you know and like about Coinbase's platform and company initiatives. Ensure that you are also well-versed in what their competitors offer.
"What stands out to me the most is the fact that you've opted to insure your platform in case it is hacked. While I understand that you take your platform's security very seriously and this scenario is unlikely, I think the trust that you've earned from your clients by doing this is truly unparalleled. Many platforms do not provide this same insurance."
"Your crypto offerings are among the most comprehensive in the industry, offering over 100 different options for your platform users. This is a huge plus in my opinion, as it's important that clients feel like they have autonomy and options in their trading decisions. Further, the educational opportunities you provide your clients are quite impressive to me. Crypto is still a relatively new and developing field, and I think it's crucial to provide users with as many resources as possible. Many of your competitors do not do this, or they fall short in comparison."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Your approach to how you deliver your offerings is best in class, platforms like _____ are overly complicated given that crypto can have a steep learning curve. It stems from understanding the customer, a first-time customer can buy simply through an intuitive app experience, and as they gain experience move onto Coinbase Pro.
Then you have targeted institutional clients, and I believe that is where the next big growth phase will come along with Private HNW clients.
Lastly I would say how you engage with regulators and the general openness through the blogs for example the recent discussion on content moderation.
Marcie's Feedback
Awesome! Your answer shows that you clearly understand what differentiates Coinbase from its competitors. You have provided several solid examples and fully explained them. The interviewer will appreciate how thorough your response is and how much you know about the company. Excellent!
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