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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Receiving difficult feedback can be challenging, but it is essential to remember that feedback is given to help improve and grow. Take a moment to process the feedback and try to understand where the criticism is coming from. Don't be defensive, but instead, ask clarifying questions to better understand the feedback. Use the feedback as a learning opportunity and take actionable steps to improve. Remember, everyone receives feedback at some point, and it's how we handle it that makes a difference. Describe when you have received feedback that was hard to hear, how you handled it, and what you learned from it.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Yes, I have received feedback that was hard to hear. When receiving difficult feedback, I find it important to approach it with an open mind and a willingness to learn and grow. It can be tough to hear criticism, but I try to remind myself that it's an opportunity to improve and become better at what I do. I also try to take a step back and evaluate the feedback objectively rather than immediately getting defensive. It's important to consider the perspective of the person giving the feedback and to see if there are any valid points I can take away from the experience. Overall, handling difficult feedback can be challenging, but I believe it's an important part of personal and professional development."

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Written by Krista Wenz
25 Questions & Answers • Cleveland Clinic

By Krista

By Krista