Capco Mock Interview
Practice 35 Capco interview questions covering consulting skills, financial services expertise, and problem-solving scenarios.
Question 34 of 35
What informal or more personable techniques do you employ to connect with your clients while on the job?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question serves several purposes. It helps your interviewer get to know you. It allows you to showcase the interpersonal skills you'd employ while on the job. Lastly, it informs the interviewer of your professionalism and how that would play into your serving as a Brand Ambassador for Capco. As they state in their charter, "Demonstrate collegiate behavior, collaborate openly and share knowledge, ideas, and information appropriately."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Well, just about everyone is an animal person. So, I typically will ask if someone is a dog or a cat person. This can give me some perspective on their personality. I have cats and dogs, so I am universal in that regard and can connect with just about anyone."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"You want to build relationships. There has to be an exchange for people to trust you with who you are. I have sharp attention to detail, so when I start with a client, I ask to meet them at the offices where I'll be working to do a walkthrough during their off hours. If they feel okay with it, I'll briefly gaze over everyone's workstations and observe. You might notice a photo of one person fishing or an employee's kids in little league. I'll try to find any interest point I can connect with them on. Whenever that is lacking, I'll try to offer something relatable or interesting about myself. Keep it professional, but be personable as well. If I'm lucky, we'll be golfing or jogging together in a few weeks."
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