How do you keep up to date on the changes in our industry, from regulations to tech?
The interviewer would like to see that you invest the time needed to stay up-to-date on the latest in your industry. But this question also tests how familiar you are with the Capco Institute and their "multi-award-winning Journal of Financial Transformation and events that bring together leading thinkers from both academia and the industry." So make sure you read through their journals and be ready to discuss any topics they cover while also offering the resources you typically turn to. They want to ensure that all of their Brand Ambassadors are trusted resources for their clients.
"It is worth mentioning that I've read through Capcos' journal and enjoyed what I found there. I use trusted and reputable sources for industry news, such as Forbes, Harvard Business Review, and McKinsey. When it comes to tech, I have a subscription to MIT Technology Review. If you have any recommendations, I am happy to hear them!"
"The resources I visit most include Tech Crunch and BCG Henderson Institute. I am keenly interested in the views and insights of other management consultants, so I follow the blog of other high-profile consultants, such as Tom Peters from McKinsey. Do you have any favorite resources I could check out? I genuinely enjoy learning and growing."
Go further by showing that you consider anyone you share your current with as a potential client and that you will always represent their brand according to their core values, Integrity, Respect, Commitment, Excellence, and Knowledge. "We believe that knowledge is power, and that the expertise that we have accrued through our client engagements, and our employees' deep knowledge of the latest industry trends and best practices, help us deliver innovative solutions to our clients." Lastly, ask the interviewer about their favorite resources. This is a great way to get to know their preferences while potentially learning something new.
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