Practice 35 Canadian Blood Services interview questions covering donor services, clinical operations, and public health mission.
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
The healthcare industry is very heavily regulated and because of this, healthcare organizations have had to implement very strict policies and procedures to ensure that they are abiding by the many regulations. Because of the fact that people come from different backgrounds and viewpoints, you may have been faced with a policy or procedure that you didn't agree with but had to follow. Talk about one of those situations and express to your interviewer that you understand the importance of policies and procedures and that you're willing to follow them even if you don't agree with them. Talk about the situation in a positive light without sounding like you are the type of employee that bucks authority.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"At my first employer out of nursing school, they implemented a patient discharge policy that I felt jeopardized some patients that could potentially be released or transferred to a rehab facility too early based on their condition. We were a small facility with a limited number of beds and I could easily see where the administration was coming from to ensure that we weren't overbooked in our rooms. I spoke about my concerns to my unit supervisor and she assured me that our unit would take all appropriate measures to ensure that patients wouldn't be put in a bad situation upon release. I didn't fully understand that we would be utilizing home health services and a partnership with area nursing homes at the time."

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"At my current employer, we played a radio in our lab to help pass the time and help us engage in friendly conversation throughout the day rather than remaining in a quiet place together. Over time, we had developed a rotation of stations that pleased everyone we were working with and all was good for a while with the radio playing. Last year, our organization implemented a new policy that music or television were not to be played in general patient care areas. When we were notified, I was not happy because I really like listening to music while working. Upon talking to my director, he informed me that the reasoning behind the decision to implement the policy was to make sure that all staff could hear the overhead paging system in our facility. Knowing that the overhead pages could warn us of bad weather, code patients or other dangers, I quickly realized that a smart policy had been implemented and we learned to work quickly without music."

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Written by Ryan Brunner
35 Questions & Answers • Canadian Blood Services

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By Ryan