"During my rotations during nursing school, I became very close to an elderly patient in the nursing home I was rotating in. In talking with and getting to know her, it turns out that her and my late grandmother had worked together for a while back in their 20's and she told me many amazing stories about my grandmother. In seeing her sadness and talking with other nurses, she didn't have any close family or friends to pay her visits so I spent a lot of time outside of work hours playing games in her room with her and taking her for walks to the nearby park. Not only did this time benefit her, but I was also very fortunate to get to know and learn from her as well."

"As a supply chain manager for many years, I have grown the philosophy that doing whatever it takes to appease a customer is the lowest bar that can be set. In not looking to only please customers but rather greatly exceed their expectations, a great example was with a supplier for my current organization. Our purchasing team had made me aware that the supplier had undergone a buyout and new management there would be making changes to shipping policies and pricing strategies. In contacting the new management team, they let me know that we were one of their largest and most respected customers. In the past, I had never invited suppliers to an onsite meeting and tour of our facility but I felt like this was the perfect opportunity to bring them for the day to see their products at work saving lives and hopefully we could negotiate pricing. The day they came went very smoothly and I spent over four hours with them touring and talking with our employees. At the end of the day, we negotiated even better pricing than we were getting previously and I know that the invite for an in-person visit helped that deal."