When is a time that you challenged the status quo on the job to get something accomplished? What made it important for you to do so?
As part of Boston Scientific's pursuit of excellence in the medical device industry, they are dedicated to challenging the status quo and thinking outside the box to solve problems and achieve excellence. For this question, think of a time that you went against the grain of typical work processes, thoughts, or ideas to make an improvement on the job. Explain why you took this course of action and what the end result was. In the end, make sure that your interviewer understands that you never settle for mediocrity and are always looking to improve.
"Last year in my role as a Field Sales Specialist with my current organization, we were having a very slow start to our sales of a new product line of office machines like printers, copiers, and fax machines. To help boost sales, I approached our management about hosting a demo day onsite at our corporate headquarters, where we could invite potential clients onsite for a day to test out the products. While we had never tried this before, the idea of letting clients see our operations and enjoy camaraderie and food on us while getting to test new products was seen as a great idea. I helped plan the event with a team of individuals. In the end, it received great feedback from both current and prospective clients and really boosted sales of a new line of products for us."
"Throughout my career, I think I've demonstrated my ability to be flexible and to challenge traditional methods many times. Perhaps the most significant time was when I personally made it my mission to transition the organization I was with at the time from a classroom training model to a virtual training model. This involved both new hire orientations and training for current staff. Our leadership had always facilitated training in classroom-type settings and it was getting old and stale for a lot of the training sessions we were putting on. After attending some great conferences, I was filled with great ideas for implementing an online training system with videos and classroom-type training. After a slow implementation, the new training model received plenty of solid reviews and the organization was saving money while improving the training experience for new and existing staff."
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