Practice 32 Big W interview questions covering retail operations, customer service, and team collaboration.
Question 16 of 32
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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
At Big W, going above and beyond for your coworkers and customers is essential. Display to the interviewer that you can do more than the bare minimum and that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

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Written by Jordan Henry
32 Questions & Answers • Big W

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