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AutoZone Interview
Questions

32 Questions and Answers by Jordan Henry

Published July 25th, 2018 | Jordan Henry is a resume specialist with additional experience in career development and cover letter writing.
Question 1 of 32
How do you like to be recognized for your accomplishments?
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How to Answer
The management team at AutoZone will offer you constructive criticism as well as recognition for your accomplishments. Share with the interviewer how you prefer to be acknowledged for your hard work and successes: gifts, financial perks, public recognition, and promotions are all examples of ways that managers encourage their employees to keep up the good work.
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1.
How do you like to be recognized for your accomplishments?
The management team at AutoZone will offer you constructive criticism as well as recognition for your accomplishments. Share with the interviewer how you prefer to be acknowledged for your hard work and successes: gifts, financial perks, public recognition, and promotions are all examples of ways that managers encourage their employees to keep up the good work.

Jordan's Answer #1
"I really dislike being the center of attention, so I don't find public recognition to be particularly motivating. My last manager was in the habit of giving employees simple, hand-written notes that expressed appreciation for going the extra mile or accomplishing a larger goal, and sometimes these notes were accompanied with gift cards. It was a simple gesture, but it meant a lot to me to hear from my boss that my work was noticed and appreciated."
Jordan's Answer #2
"At my most recent retail position, our accomplishments as a team were rewarded together, sometimes with one outstanding worker receiving special acknowledgement. When we achieved something big together, the management team took all of us out for happy hour. I really like this approach because we truly were a team -- we accomplished way more together than we could separately, so it makes sense to be rewarded together as well."
2.
How do you handle situations that could cause you to be late or miss work?
Proper planning will get you far, but it's important to always have a plan B. Think about some of the variables in your life that could affect your ability to arrive on time for work and who your interviewer that you are proactive and can handle the stress of unexpected situations.

Jordan's Answer #1
"I stay calm and composed when issues arise. My dad got rear ended one time when driving me to school. I texted my friend to see if she could tell my teacher what happened. I explained the situation to my teacher when I got to class. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift."
Jordan's Answer #2
"I was a stay-at-home mom for many years, and it taught me to always have multiple contingency plans in place in case things didn't go according to plan -- and I had to learn to think on my feet, as well. Once I rejoined the retail workforce, I realized that the adaptability and planning I learned as a mom was definitely transferable to the retail market. Since I always have Plans B, C, and D running through my head, I don't become flustered when unexpected situations come up on my way to work -- I just move on to the next plan."
3.
Do you have reliable transportation?
If you are offered a position at AutoZone, your managers need to be able to count on you to make it to work consistently and on time. Let the interviewer know about your transportation plans, whether that includes driving, walking, taking public transit, or biking.

Jordan's Answer #1
"I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to the store every day."
Jordan's Answer #2
"I actually live within walking distance of the store, so it will be very easy and fast for me to make it to work. I'm a stickler for punctuality, so I'll always be sure to arrive for my shifts 10-15 minutes early."
4.
What do you hope to learn from this job at AutoZone?
A job at AutoZone will afford you many learning opportunities. Share what you are looking to get out of the experience. Review the job description and information about related careers to help you get a better idea of what you have to look forward to.

Jordan's Answer #1
"I am looking to lay the foundation for the rest of my career with this position. Someday, I would love to open my own autobody repair shop, and I'm hopeful that the skills I learn in sales at AutoZone will help me prepare to achieve my dream."
Jordan's Answer #2
"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the multiple personalities you are faced with on a daily basis. I believe this will help my confidence to grow, and my sales skills as well."
5.
How do you feel about performance incentives?
At AutoZone, you may have opportunities to take advantage of some performance incentives. Talk to the interviewer about your feelings regarding performance incentives.

Jordan's Answer #1
"I think performance incentives are a great way to keep employees motivated and on top of their KPIs. I'm personally very motivated by being rewarded for my success, so I think I'd respond very well to performance incentives."
Jordan's Answer #2
"I've never worked in a position that offers performance incentives, but that's never stopped me from staying motivated. However, small perks are always nice to have!"
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