Master 30 American Express Project Manager interview questions covering leadership, stakeholder management, and financial services delivery.
Question 17 of 30
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Communication skills are an essential skill to possess as a Project Manager. You must have diverse verbal communication skills to communicate with your team, stakeholders, outside vendors, contractors, and your superiors. Your written communication skills also need to be exceptional as you will communicate via email, texts, and documenting reports. The interviewer wants to hear that you consider your communication skills above average to determine if you will communicate effectively if hired.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Explain how you can communicate with diverse individuals in oral and written form. If you have a letter of recommendation or performance review that describes your communication skills, use one of those as an example. If you do not, describe your verbal and written communication skills and include an example.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Avoid saying your communication skills could use improvement. The interviewer will pass you over for another candidate if you have poor communication skills. If you need to strengthen your communication skills, you might want to enroll in a leadership course, public speaking class, or read or watch a video on improving your communication skills.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I have been told I have exceptional communication skills. In my last performance review, my former supervisor wrote that I communicate clearly and concisely with clients and coworkers. She wrote that I have impeccable documentation skills, which rarely require clarification. I took a communications course in college, which helped strengthen and develop my skills."

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Written by Krista Wenz
30 Questions & Answers • American Express

By Krista

By Krista