AAA Mock Interview

Practice 35 AAA interview questions covering auto services, membership benefits, and customer care.

Question 26 of 35

What would you do if a supervisor or coworker asked you to do something dishonest?

  • Why the Interviewer Asks This Question

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Kevin Downey
Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

In asking this question, your interviewer is curious about how aligned your sense of ethics is with their code and guiding principles. Remember, many of the core values of the AAA clubs across North America are very similar and typically follow the same guiding principles. Regardless, take the time to familiarize yourself with the values of the particular AAA club you are interviewing with. For example, AAA Cal State says in its core values, "We do the right thing because it is the right thing to do. We work hard to maintain and earn the trust that our members have in our employees and our brand." And, as AAA of Southern California puts it, "We all share the goal of doing the right things for our members and meeting or exceeding their expectations. Their trust in us is our most valuable possession."

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Prepare for questions about AAA's membership model and service excellence standards.

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