Your interviewer wants to know how much of a trusted source of information they could count on you being to their members, not just on what is happening regarding the travel and hospitality industry, but also regarding infrastructure, regulations, and the news within AAA as an organization. AAA's national office offers online publications on their website full of high-quality articles, such as AAA World Magazine, AAA Traveler Worldwise, and The Extra Mile. However, it is also important to note that many of the individual auto clubs under the AAA umbrella also have online publications. As they state on the National Office's website, "We encourage you to stay connected through AAA.com, AAA member magazines and e-newsletters, and AAA on social media to know what's new, what's happening, and how to get the most from your membership every day." Therefore, if you worked for AAA, their members will expect you to be completely up to date on their internal news. So spend time reading up before your interview. If you can generate some conversation surrounding something you read on their site, even better.
