The project you're assigned to has undefined target metrics. Talk about how you might move this project along.
A project's success should be measured in definite terms. When crafting your response, assure the interviewer that you understand the importance of target metrics and the steps you might take to define them. Cite examples of project-related key performance indicators and targets that you have either initiated or implemented. Finally, explain how you think the metrics you establish might positively impact the project.
"At XYZ company, I managed a pilot project to migrate the company's data center to a cloud datacenter. I had similar marching orders, in which the main concern was that we complete each phase with the least number of risks and issues. Managing risks and fielding issues aren't real goals, though. They are part and parcel of any project plan. So, I created a migration checklist and identified a few key performance indicators, like user experience, infrastructure efficiency, and application performance. I met with our helpdesk team and we broke each of the KPIs down based on historical data and set some targets. I ran these by our IT team leads and we adjusted the targets bi-weekly as we ran the migration. We also conducted qualitative surveys with end-users. At the end of the pilot, we were able to identify areas of quantitative and qualitative inefficiency. We moved forward with migrating the rest of the company more smoothly and ultimately ran at 70% higher efficiency than the pilot."
