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Patient Services Coordinator Mock Interview

Question 22 of 30 for our Patient Services Coordinator Mock Interview

Patient Services Coordinator was updated by on July 3rd, 2017. Learn more here.

Question 22 of 30

How do you handle criticism?

As a Patient Services Coordinator, you will receive feedback about your work from everyone on your team, even your patients. Regardless of how reasonable or accurate the observations may be, do your best to respond thoughtfully. Be humble and don't take it personally. Depending on who the criticism is coming from, you will want to approach it differently. If it's coming from a doctor or colleague, you will want to respond respectfully. The key is to stay calm and never express frustration towards the person. Give an example where you stayed professional when someone gave you negative feedback.

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How to Answer: How do you handle criticism?

Advice and answer examples written specifically for a Patient Services Coordinator job interview.

  • 22. How do you handle criticism?

      How to Answer

      As a Patient Services Coordinator, you will receive feedback about your work from everyone on your team, even your patients. Regardless of how reasonable or accurate the observations may be, do your best to respond thoughtfully. Be humble and don't take it personally. Depending on who the criticism is coming from, you will want to approach it differently. If it's coming from a doctor or colleague, you will want to respond respectfully. The key is to stay calm and never express frustration towards the person. Give an example where you stayed professional when someone gave you negative feedback.

      Written by Heather Douglass

      Answer Example

      "I appreciate the feedback. Now I know how I can improve next time."

      Written by Heather Douglass

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I handle criticism very well I believe. I understand that in the medical field that this will arise at some point."

      Marcie's Feedback

      It's great that you are able to handle criticism; the interviewer will be happy to hear this. To further strengthen your answer, can you talk about a time when you were criticized and discuss how you successfully dealt with this? This will prove to the interviewer that you are truly capable in this area. Good job!