Master 30 NHS Band 4 Dental Nurse interview questions covering clinical protocols, patient care, and NHS values.
Question 17 of 30
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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
It's essential that you possess the interpersonal skills and bedside skills to make an excellent first impression on a new patient and begin to build a trusting relationship with them. Think about the ways that the experience of a new patient may differ from other patients. Demonstrate to the interviewer that you understand the importance of instilling trust in a new patient and provide examples of how you interact and engage with them. Perhaps you take more time to introduce yourself and make small talk to break the ice and get a better feel for their comfort level at the dentist. Also, consider ways that your approach differs in reviewing their chart or creating a care plan.

Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"I first always introduce myself and greet them with a smile. I want them to feel comfortable while in my care, so I usually engage in a light-hearted conversation before working with them. I might ask them about their length of time at the practice, their family, or some of their hobbies to break the ice and build that relationship. As I get into their care and treatment, I review their history to familiarize myself with their health conditions and to make sure I don't miss any important details from reviewing the chart. As with any patient, I educate them along the way so they know what to expect and I answer any questions they may have."
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Written by Jaymie Payne
30 Questions & Answers • NHS Band 4 Dental Nurse

By Jaymie

By Jaymie