What are some of your best practices when working with a new patient?

It's essential that you possess the interpersonal skills and bedside skills to make an excellent first impression on a new patient and begin to build a trusting relationship with them. Think about the ways that the experience of a new patient may differ from other patients. Demonstrate to the interviewer that you understand the importance of instilling trust in a new patient and provide examples of how you interact and engage with them. Perhaps you take more time to introduce yourself and make small talk to break the ice and get a better feel for their comfort level at the dentist. Also, consider ways that your approach differs in reviewing their chart or creating a care plan.