If you were asked to take over a task someone else was previously responsible for, what steps would you take to learn it?

Discuss your preferred learning style with the interviewer. If you do better with in-person training, be honest. If you like to be given written or video training to go through on your own, let the interviewer know. Be sure to mention you look for opportunities to improve a process whenever possible.

"I think it depends on if the person originally doing the task is still available for training or not. If they are, I would prefer to have the chance to sit with them and learn in person, watching their process and taking notes. If they are already gone, either they've left the company or are out on sick leave, I would rely on any written or video training available and look through any old records from previous iterations of the task to see what steps the original person took. I'm always on the lookout for ways to update or enhance processes when possible. I understand sometimes that is not an option, but I like to find ways to add efficiencies."