How to Answer: How do you approach the client relationship?
Advice and answer examples written specifically for a Graphic Design job interview.
8. How do you approach the client relationship?
Why the Interviewer Asks This Question
If this question is being asked, you'll be interfacing directly with clients. This means that there is an expectation in this role that you will have business acumen as a designer. The interviewer wants to learn how comfortable you are managing a client relationship. In most agencies, an account manager will own the client relationship. However, many in-house agencies expect designers to work directly with in-house clients.
Written by Gentry Edwards on January 28th, 2022
Focus Your Answer On
This is a broad question. Focus your answer on successful client relationships you've had or still have. If you've done freelancing, you'll have plenty of client relationships to potentially choose as examples. Make sure you explain why they are successful relationships by talking about how you established the relationship and how you nurture it. You should discuss communication, working through design iterations and repeat business.
Written by Gentry Edwards on January 28th, 2022
Client relationship approach Example
Establishing a solid client relationship is critical to maintaining business and producing outstanding design work. I like to spend a lot of time getting to know a client and understanding their expectations. Once I have that established, I can really create work that will help them be successful in their goals. I make sure I stay in touch with updates on their project and maintain clear and open communication about what is and isn't working with my deliverables. Once I'm familiar with their goals and needs, I can offer up other design solutions that they may not have considered.
Written by Gentry Edwards on January 28th, 2022