"My experience in customer service will give me an advantage in this position. I can read people and can turn negative customer interactions into positive ones. I try to see the person on the other side of the exchange as a person, not a customer. This means listening and finding a way towards a resolution. Sometimes it's difficult, but I take it as a personal challenge to stay professional. I am also goal-driven. This keeps me motivated and focused. I know that I'll bring my best self to the job every day. Thirdly, I am a team player. I want to learn and collaborate and be part of something more than just a transaction or a product or a system. I want to be made better by those around me, and I want to reciprocate that to others as well."