How would you describe your work style?
The interviewer wants to know if you are a good fit for the job. Think about your communication style when you answer this. Answer honestly, but keep in mind the skills necessary for the work of a Customer Experience Specialist and try to tailor your answer to the expectations of the role.
"I'm comfortable as an independent worker. In my last position, I often worked alone save for when I would meet with clients to discuss the sort of work they needed. That's not to say that I'm not a good collaborator. I know how to be a team player, and I know how to lead as well, if and when the time comes. I'm also proficient in my written and verbal communication skills. While I prefer to make a plan for the day or even the week, I realize that in this job a lot can change, and I'm able to move with the ebbs and tides of the role of Customer Experience Specialist here at XYZ Company."