How to Answer: How do you handle delivering bad news to others?
Advice and answer examples written specifically for a Community Association Manager job interview.
4. How do you handle delivering bad news to others?
How to Answer
One of the toughest parts of communication can be delivering bad news to others. Whether it is terminating an employee or issuing a warning to a homeowner, it doesn't come easy. Assure the interviewer that you can handle this task in a professional manner.
Written by Ronda Barnes on October 14th, 2021
1st Answer Example
"Communicating bad news is never a pleasant experience but it is something I have experience doing. Being honest, empathetic, and thorough in my communication is how I handle this kind of task. It is important to communicate the behavior or issue thoroughly and also have a conversation about what can be done to improve."
Written by Ronda Barnes on October 14th, 2021
2nd Answer Example
"In my current role as a manager, I've had to deliver bad news on occasion. When I do, I am always professional and clear in my communication and also willing to answer questions that might arise."
Written by Ronda Barnes on October 14th, 2021