How do you demonstrate professionalism in the workplace?

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Nurses can demonstrate professionalism through behaviors, communications, actions, and patient care. Nurses interact not only with patients but also with other staff and visitors in the healthcare setting, so professionalism must be demonstrated in all aspects. When responding to this question, give examples of ways you demonstrate professionalism in your day-to-day work and incorporate some of the organization's core values in your answer.

"I strive to maintain professional communication at all times. For example, I never swear at work or use nicknames or phrases that could come off as unprofessional or even offensive. If a patient is angry or disrespectful, I go above and beyond to maintain a positive attitude and tone and do not let their actions impact my response. I respond in a calm and professional manner, knowing when I need to step away from a situation before it escalates. I also take accountability for my actions, which reduces errors and other adverse impacts on patients."

"As a nurse, I can display professionalism in the workplace in several ways. The first is my conduct. I never engage in gossip or make comments in front of staff that undermine others. I maintain a positive attitude, treat others with respect, and practice effective communication and listening techniques. My uniform is always in good condition, free of stains or rips, and my appearance is tidy. It's important to set an example for others and demonstrate a high level of professionalism to instill trust in our clinical team and staff."

"As an addiction nurse, effective communication is important and is one way I can maintain professionalism. I also strive to have a positive attitude and approachable demeanor, so that patients, families, and other staff feel comfortable coming to me when they need something. I maintain patient/staff boundaries, treat patients with kindness and compassion, and provide the highest quality of care that I can."

Anonymous Answer

"I demonstrate professionalism at work by maintaining confidentiality with my patients, setting boundaries, communicating effectively, and giving the best care I can. I also strive to always be positive and have a good demeanor so that patients, families, and other staff feel comfortable to approach me whenever they need something."

Jaymie's Feedback

You did a nice job touching on several key points, like maintaining confidentiality, setting boundaries, using appropriate and effective communication, and maintaining a pleasant demeanor. Your answer reflects a well-rounded understanding of professionalism in nursing!