Our purpose is to transform lives and communities through excellence in care, discovery and learning. What does this mean to you?

"Every employee of the UHN has the ability to impact, influence, and transform the lives of those they interact with, no matter what role they are in. I would provide excellent customer service by being positive, caring, and compassionate in all interactions with patients, their families, my coworkers, and the public. I would do my best to provide the best possible support and ensure each patient had the resources they needed. I am passionate about learning, so I would pursue further training and education that allowed me to better support and serve the patients."

"I understand the impact I have on patients and how important it is to provide them with the best possible patient experience each time I interact with them. I want to promote an organization that serves as a leading provider in the community and is one that citizens trust with their healthcare needs. That starts with providing excellent customer service. I am a life-long learner and would take advantage of any and all opportunities to upskill and grow in order to better serve the patients of UHN."