UHN Mock Interview
Practice 30 UHN interview questions covering patient care, research excellence, and healthcare leadership.
Question 26 of 30
If hired, how would you demonstrate professionalism in the workplace?
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Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
In any role, you can demonstrate professionalism through behaviors, communications, actions, and interpersonal skills. You will likely interact with patients, other staff, and visitors in the healthcare setting, so professionalism must be demonstrated in all aspects. When responding to this question, give examples of ways you would demonstrate professionalism in your day-to-day work and incorporate some of UHN's core values in your answer.
Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"I know that compassion and integrity are core values at UHN, and I demonstrate those values in the workplace in my everyday interactions with patients, their families, and other staff members. I always consider the other person's perspective because putting myself in their shoes helps me be more empathetic and understanding of their feelings or the reason they are acting a certain way. Being a patient can be stressful, so I maintain a positive attitude and calm demeanor, never gossiping, speaking ill of anyone, or complaining. If a patient or colleague is speaking to me, I stop what I'm doing and actively listen so they know I value and care about what they are saying. I maintain a tidy appearance in uniform and also take care to make sure my workstation is neat and orderly as well."
Jaymie Payne is passionate about talent acquistion and has nine years of experience in corporate and healthcare recruitment.
"I strive to maintain professional communication at all times. For example, I never swear at work or use nicknames or phrases that could come off as unprofessional or even offensive. If a patient is angry or disrespectful, I go above and beyond to maintain a positive attitude and tone and do not let their actions impact my response. I respond in a calm and professional manner, knowing when I need to step away from a situation before it escalates. I also take accountability for my actions, which reduces errors and other adverse impacts on patients."
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