Randstad Mock Interview
Practice 35 Randstad interview questions covering recruitment expertise, client relationships, and HR operations.
Question 21 of 35
How do you build trust and rapport with your clients?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
For Randstad, client relationships are everything. Excellent client service and strong relationships are what separate successful agencies from those who struggle. As a staffing professional, you know that anything is possible, from finding unicorn candidates to closing temp contracts in a matter of hours.
Show the interviewer that you know what it takes to build strong client relationships. Your relationship-building activities can include asking your clients questions about themselves, setting clear expectations and guidelines at the start of every search, and learning their industry language. Exceptional follow-up is another way to build trust with your clients quickly.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As the lead permanent search recruiter, I am always the first person that a potential new client sees. To build a strong relationship from the start, I make sure that I look professional and capable. First impressions are indeed everything. I ask insightful questions that stand apart from other recruiters with whom they have met. Most importantly, I empower my clients to understand our stellar recruitment practices. I become their partner in staffing versus just another recruiter looking for a fee. This has helped me develop repeat clients and referrals."
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