What sources do you look to when you need to solve a complicated problem?

The interviewer wants to know that you can think outside the box or even ask for help when you are stuck on a complicated problem.

Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues, or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best solution.

Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.