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Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.
The interviewer would like to know that you understand the nuances that come with this job. When you work for ManpowerGroup, you must be able to think independently and out of the box at all times. This type of thinking will increase client happiness, sales results and will help to expand your portfolio. It will also help prevent issues from occurring in the future. Give one real-life example of how you helped a client by reading further into their potential needs.

Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.
"One example I can give is when one of my larger clients went through a corporate restructuring last year. I was able to help them fill in some gaps in their service needs as I saw potential shifts in their business. Because I have assisted many clients with restructuring projects in the past, I was able to foresee some of the roadblocks they may face and offered my assistance there. The client was very pleased with my proactive approach, and I was able to upsell additional services."

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Written by Ronda Barnes
35 Questions & Answers • ManpowerGroup

By Ronda

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