How do you build trust and rapport with your clients?

The ability to build and maintain client relationships is important. This is what separates successful companies like ManpowerGroup from those that struggle. The interviewer wants to know if you have what it takes to build strong client relationships. In your response, you can mention relationship-building activities such as: asking questions to better understand their needs, setting clear expectations, learning their industry language, being available, and providing as much information as needed to seal the deal.