Having some knowledge of digital marketing is helpful in the development of marketing automation platforms along with the various other marketing tools LivePerson may offer. Having a strong digital marketing background will allow you to understand better which product specifications and capabilities would be important for marketers managing digital campaigns. It is essential to, at least on a general level, understand the process marketers go through from planning to launching to tracking.

As part of your response, talk about why you think it might be essential to have this digital marketing knowledge. If you have not had digital marketing experience in a work setting, talk about what you know from your research and how having this knowledge helps you become a better online marketing platform/tool developer.