"I love that the Golden Rule is such an important element of the values and mission of the company -- that's such a unique and important approach. I've been in retail for awhile, and one thing I've noticed both as a customer service associate and as a shopper is that the majority of shoppers want to be treated like a unique individual and feel respected and cared for while they're shopping. That's why I'm always looking for ways I can serve my customers, from helping them with their bags to directing them to the exact right thing for all of their apparel and home needs."